Client Service: It Sets Us Apart
Our devoted clients, and our new ones, know that we are dedicated to delivering quality printing results. We make them look good. The heart of the Summit Press story has to do with superior client service. It sets us apart from other printing companies. At Summit Press:
- Relationships matter. Several of our clients have been with us for decades; we are as loyal to them as they are to us.
- You get an answer—quickly. If you need to know when a proof will be ready or a job will be delivered, we're here to tell you. No waiting until tomorrow or calling us back.
- We're flexible. If you need to get a job on press, we'll respond and make it happen.
- We can handle it. If something is not to your satisfaction, we'll be there to make it right. Always, our goal is a great process and a great final product.
- We make you feel important—because you are. Our clients are the reason we're here.
What Do Our Clients Care About?
- RECEIVING AN ESTIMATE QUICKLY
Summit Press moves fast; don't be surprised if you receive an estimate in a matter of hours.
- RECEIVING A PROOF QUICKLY
Your job is our priority; we aim to deliver your hard copy proof—usually in person—within 24 hours of receiving your files.
- GETTING A QUICK ANSWER
Summit Press is nimble; you'll have an answer to your question in no time.
- CONVENIENT PRESS TIMES
You're busy: Summit Press works with you to find the right time to come for a press check.
- EFFICIENT FULFILLMENT SERVICES
From drop-shipping to inventory-tracking, Summit Press delivers.